Metastock 8.0 EOD: CD-Check Problem
@ all
Darüber habe ich in deutschen Foren noch nichts gelesen, vielleicht trifft dies für Europa nicht zu, sonst hilft es vielleicht trotzdem:
A resaler of MS 8.0 got this information from Equis :
PLEASE READ!!!!
A new complication with MetaStock 8.0 has come to our attention. There is a problem with the CD verification on all end-of-day copies (not Pro) that have been sent out. After your customers use the product for 90 days, they will get a message to re-insert their CD (same as we had in past versions).
End of day users will find that the system will not recognize their CD. Please tell CUSTOMERS, when they call, to follow these steps:
1- Click on the 'lost key' button (the system will then show a verification key)
2- Copy and paste the verification key in an email to
support@equis.com
3- Type in your customer number or list the reseller (company name) that they purchased the MetaStock from in the email (the later option is for International customers only - I have sent a list of all active International dealers to our support department, so they can verify the dealer's company name listed in the email, with their list of dealers).
4- Support will email customer a key.
5- Enter the key into the system, and MetaStock will run smooth again. There will be nothing else that needs to be done.
If all works well ! 2 weeks ago, I called Equis at Salt Lake City for that. After half an hour with customers support, MS endly accepted the key after editing Windows register.
Gruss,
Martin
